Refund and Cancellation
We will not, under any circumstances, issue refunds for early or premature withdrawal from the services by the Applicant.
After signing the Contract of Engagement, where the Applicant’s application has not yet been filed, has been filed but cannot be processed, or is refused, Skywalk Visa Immigrations reserves the right to discontinue its services without any refund of service fees already paid, in the circumstances mentioned below:
The Applicant decides to discontinue or withdraw from the application process at any stage, including during the processing stage, after signing the Contract of Engagement, for any reason whatsoever.
The Applicant does not follow the instructions, terms and conditions, documentation requirements, or other requirements mentioned in the Contract of Engagement.
The Applicant does not enroll for the required credential assessment (ECA) process at his/her own cost and applicable government charges, does not enroll for the required IELTS test, and/or does not secure the required score or eligibility criteria applicable to his/her application.
All transactions should be made into the designated/current account of Skywalk Visa Immigrations only.
Where applicable, the Applicant’s spouse does not undergo the required IELTS test and/or does not obtain the required score necessary for the Applicant to meet the applicable eligibility or points criteria.
The Applicant does not undergo the medical examination required by the relevant Visa Office or immigration authority.
After filing the application, the Applicant decides to withdraw his/her application because of any processing-time delays by the relevant immigration authority, government department, or other competent authority. The Applicant acknowledges that processing times are determined by the concerned authorities and may be affected by factors beyond the control of Skywalk Visa Immigrations.
After signing the Contract of Engagement, the Applicant’s case becomes ineligible or cannot be filed due to changes in eligibility criteria, pass marks, immigration laws, rules, regulations, application procedures, or requirements announced by the relevant government or immigration authorities.
During the immigration process, no refund will be applicable if a province, immigration authority, or relevant program stops accepting applications or reaches its quota. In such circumstances, Skywalk Visa Immigrations may wait for the program to reopen or may explore another applicable immigration pathway, where possible and subject to eligibility.
Skywalk Visa Immigrations has no control over unfavorable changes in selection criteria, eligibility requirements, pass marks, immigration policies, laws, regulations, or procedures that occur after signing the agreement. Where such changes affect the Applicant’s application, the Company shall not be liable for a refund arising solely from such external changes.
The Refund Clause will not be applicable if the Applicant’s case is transferred from one program or service pathway to another due to any reason or circumstance.
The Company shall not be liable to provide any refund where the reason for rejection or refusal includes any of the following:
Failure of the medical examination by the Applicant or any family member included in the application.
Failure to provide genuine and valid Police Verification or other required clearance.
Submission of fraudulent, false, misleading, or invalid documents.
Failure to provide valid Employment Verification from the employer.
Prior violation of any immigration, visa, or applicable law by the Applicant or any family member included in the application.
Late submission or failure to submit additional documents requested by the relevant Visa Office or immigration authority within the prescribed time.
Skywalk Visa Immigrations is not responsible for delays caused by third-party services, including courier services, document delivery services, government authorities, immigration authorities, testing organizations, or other external service providers. Applicants cannot claim a refund of Company service charges due to such external delays.
The Applicant does not pay the applicable government fees, statutory charges, assessment fees, examination fees, or other charges required for processing the application.
The Applicant understands and accepts that no refund or transfer of the Company service fee to a friend, relative, or any other person will be made if the Applicant abandons the application and/or decides to opt out of the process for any reason after signing up for the service.
The Applicant understands and accepts that no refund or adjustment of the Company service fee will be made if the Applicant abandons the original service or process for which he/she signed up and decides to switch to another service, process, immigration pathway, or country.
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Office No. 901-A, 9th Floor, Shakuntala Building, Nehru Place, Delhi, 110019
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skywalkvisa.com
Skywalk Visa Immigrations